Service calls answered. Panel jobs nurtured. Reviews stacked.
Electrical lives between high-frequency service calls and high-ticket panel jobs. We answer every call, route emergency vs. routine vs. estimate-shopping correctly, and nurture the slower-cycle work without anyone touching a CRM.
Five ways the phone becomes a leak.
The problems every electrical operator we talk to reports inside the first 30 seconds.
- 01
Emergency calls treated the same as estimate-shopping calls — both go to voicemail
- 02
Panel-replacement leads from service calls never get a follow-up
- 03
Commercial bids stuck in email, deadlines missed
- 04
Reviews uneven across service techs and project crews
- 05
Map Pack ranking flat despite years of strong work in the area
After 30 days of the system running.
Measured across live operator accounts in this trade.
How we run it in your shop.
Every step is configured during the 48-hour activation. You do none of it. The system runs the same way on day 200 as day 1.
- 01Step
Emergency vs. routine triage
Keyword + intent detection on inbound. Sparking, smoke, no-power = emergency, escalates to on-call. Estimate questions = routed to booking queue.
- 02Step
Service-to-replacement nurture
When a tech tags a service call as 'panel near end-of-life', a 90-day SMS + email nurture sequence kicks in. ~12% convert to replacement quotes.
- 03Step
Commercial bid pipeline
Multi-stage commercial pipeline with deadline alerts, internal Slack notifications, and digital signature for approvals.
- 04Step
Trade-specific review templates
Different review-request templates for service calls vs. panel projects vs. commercial work. Tagged by job type.
- 05Step
Local SEO across service-area cities
Service-area landing pages + GBP service-area expansion + weekly posts in each city you cover.