1 · Verify
Authenticated at the door
Every inbound request is authenticated before a byte is processed — HMAC signatures, per-tenant secrets and replay windows reject forgeries.
Integrations
Plugs into the stack
Plugs into the stack
your floor already runs.
One connector interface sits behind everything. Each new dialer or CRM is a single file — Standby verifies the source, normalizes events into one shape, scores the call, and pushes the scorecard back to the contact record. No middleware, no scraping, no forklift migration.
3connectors live today
Oneinterface, every source
HMACverified inbound
<1 dayto wire a webhook
One interface
Three methods.
Three methods.
Every integration.
Twilio, Convoso, GoHighLevel and everything after them implement the same tiny contract. That's why a new dialer or CRM is a single file instead of a project.
2 · Ingest
One normalized event
Whatever the source calls it, Standby maps it to one event — call audio, dispositions and contact IDs collapse into a single internal shape.
3 · Push back
Back to the record
The instant a call is scored, the scorecard is written back to the originating record — the contact timeline, the dialer disposition, or both.
Live today
Running on
Running on
real floors.
TwilioLive audio
Media Streams
Both legs of a live call stream over WebSocket to our transcription — the real-time wedge most tools can't touch.
→ ingests both-leg call audio→ pushes live cues + final score
ConvosoDialer
Lead & disposition events
The dialer high-volume outbound floors live in. Ingest call events, push the scorecard right back.
→ ingests call + disposition events→ pushes scorecard to disposition
GoHighLevelCRM
Contact timeline push
The CRM dominant across SMB sales. Every scored call lands on the contact's timeline automatically.
→ ingests contact + call webhooks→ pushes scorecard to timeline
The roadmap
What's wired,
What's wired,
and what's next.
Dialers
Convoso Live
Call & disposition events ingested; scorecard pushed back.
Five9 Soon
Enterprise contact-center dialer — call events in, scorecards back to the agent record.
ReadyMode Soon
High-volume outbound dialer — disposition sync planned.
CRMs
GoHighLevel Live
Contact & call webhooks in; every scored call posted to the timeline.
AgencyBloc Soon
Agency-management system — scorecards written to the policy & contact record.
Carrier & licensing
NIPR / NPN lookup Soon
Verify an agent's NPN and active appointments before a call is scored as compliant.
iPipeline / FireLight Soon
Tie a scored call to the e-application it produced, from pitch to submission.
Compliance
Blacklist Alliance DNC Soon
Cross-check numbers against do-not-call data so the floor stays on the right side of dialing rules.
Open webhooks
Not on the list?
Not on the list?
Wire it in an afternoon.
Every Standby tenant gets an inbound webhook endpoint with a per-tenant signing secret. Sign your payload with HMAC-SHA256, send it, and Standby verifies the signature, rejects anything outside a tight replay window, normalizes the event and scores the call — then pushes the result back through the same contract every native connector uses. If your tool can fire a webhook, it's already an integration.
FAQIntegration
Integration
questions.
Three connectors are live in production: Twilio Media Streams for both-leg live audio, Convoso for dialer call and disposition events, and GoHighLevel for CRM contact-timeline push. Five9, ReadyMode, AgencyBloc and others are on the roadmap, and because they all share one connector interface, new ones land continuously.
Every tenant gets its own signing secret. Inbound requests must carry an HMAC-SHA256 signature over the raw body plus a timestamp; Standby recomputes the signature, rejects any mismatch, and drops anything outside a tight replay window so a captured request can't be replayed later.
Yes. The push-back step maps the scorecard onto the fields and surfaces you specify — a contact timeline note, a custom field, a disposition tag, or a combination. The mapping lives in the connector, so it's tuned to your CRM.
If your tool can fire an outbound webhook, it's already an integration. Sign the payload with your tenant secret and POST it to your ingest endpoint — Standby verifies, normalizes and scores it through the same contract every native connector uses.
For the native connectors, no — it's a guided setup of credentials and field mapping. For custom webhooks you'll want someone who can sign and send an HTTP request, typically an afternoon of work. We pair with your team on the first event end to end.
Wire it on your stack
See Standby plug
See Standby plug
into your floor.
A 20-minute demo on a real test number — connected to a dialer and CRM, scored live, pushed back.
Every connector verifies its source — Standby never trusts an unsigned event